ACCEPTANCE AND CONFIRMATION OF ORDER

The client may place an order on the website. The process for placing an order is as follows:

LUXE LIVING LEGACY. 202203211486 (003426062-W)
Telephone No: +6013-773 8568
Email Address: [email protected]
Website Address: luxelivingfurniture.com.my

• Choose your products and add them to cart
• Validate the contents of the cart
• Provide information regarding the client personal details
• Indicate pick up dates and time
• Indicate remarks as well as preferred payment method
• Accept the GTC
• Confirm the order
• Validate payment

The client is able to see the different stages of the order details and the total price and may correct any errors before confirming his/her order, thereby expressing his/her acceptance. Payment for the price of the products makes the order final and no amendment of the order may be entertained by or taken into consideration by the vendor thereafter. Conclusion of the contract is only effective after confirmation of the order by the vendor. The vendor confirms the order by sending an email to the email address provided by the client. The vendor reserves the right to cancel or refuse to accept any order from a client with whom there is a dispute concerning payment of a previous order or who, in the vendor’s opinion, presents any form of risk. Any information given by the client remains his/her sole responsibility and any anomalies generated by him/her may not be borne by the vendor nor shall the vendor be liable for any loss or damage occasioned thereby, in the event that it becomes impossible to carry out the order and achieve a successful outcome.

PAYMENT (SECURE TRANSACTIONS)

Where the Products are clearance stock items, full payment of the purchase price of the Products by cash, credit/debit card, cheque or bank transfer are required at the time of purchase.

Where the Products are non-clearance stock items, a Deposit is required at the time of placing the order. We will notify you of the sum of the Deposit required before we process your order. Thereafter, full payment shall be made by either cash, credit, debit card or bank transfer within seven (7) days prior to the estimated delivery date of the Products.

Please refer to the additional payment terms below which apply in the event that you opt to make a payment by cheque or card.

You are responsible for any costs incurred in arranging payment for the Products, which shall include but not be limited to, any bank transfer fees and related charges.

(a) Payment by cheque

Payment by company or personal cheques must be received by us at least ten (10) working days prior to the estimated delivery date of the Products. Such payment by cheques must clear with our bank(s) prior to delivery of the Products.

(b) Payment by card

Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your order will not be dispatched until this pre-authorisation check has been successfully completed. Your card will be debited once the order has been accepted.

For the avoidance of doubt, any reference to ‘final payment’ means the price of the Products, together with all other charges payable by you pursuant to these Terms less the Deposit paid. Upon receipt of your final payment, the Deposit will form part of the total price paid for the Products.

At the time that you place your order and pay the Deposit for that order, we will issue you with a document called a ‘Customer Sales Order’ that specifies the details of your order. The Customer Sales Order becomes your proof of purchase upon our receipt of your final payment.

RETURN & REFUND POLICY

Refer : Return & Refund Policy

UNAVAILABILITY OF PRODUCTS

The vendor reserves the right to change the product range at any time and from time to time. Certain offers may have a restricted period of validity that will be indicated for each product or product range. The vendor undertakes to honour orders received on the website only within the limits of available stocks. In rare cases, a product that is shown as available on the website may become unavailable after definite registration of the order. In the event that one or several products ordered become(s) unavailable within the time period indicated, the vendor undertakes to inform the client of this fact as quickly as possible by email. The order shall be automatically cancelled and the client is reimbursed within 30 days at the latest following full settlement of the amount paid, except where the client expressly wishes to switch his/her order to a substitute product advised by the vendor. The client agrees and acknowledges that no penalty shall be applied for such cancellations and that subject to the above, receipt of reimbursement of the amount paid by the client shall be conclusive, and the client waives all rights to claim any penalty or other costs from the vendor.

SITE CONTENT & COPYRIGHTS

All materials (which includes images, designs, icons, photographs, written material) part of this site, also known as “Contents of the Site” are copyrights, trademarks, and/or other intellectual properties owned, controlled or licensed by LUXE LIVING LEGACY.

COLLECTION OF INFORMATION

The use of “cookies” may occur in this site in which to enhance the user’s experience. The purpose is for keeping records and occasionally track information about the user. The user’s web browser will place cookies on their hard drive for that purpose. Web browser can be set to refuse cookies or alert the user to allow or reject the use of cookies. In doing so, certain sections of the site may cease to function well.

INTELLECTUAL PROPERTY

Any texts, remarks, structures, illustrations and images reproduced on the website are controlled and regulated by copyright as well as by intellectual property throughout the whole world. Any reproduction of the website, whether in whole or in part, is strictly prohibited without prior agreement.

PROHIBITION OF SALES OUTSIDE THE NETWORK

The products are intended to be sold exclusively through our distribution networks. It is therefore strictly prohibited to buy products for resale purposes outside of our networks, in particular, through websites. Over and above an infringement of our brands and the integrity of our products, such acts may involve the legal and criminal liability of their perpetrators, where appropriate.

APPLICABLE LAW AND DISPUTES

The Terms & Conditions, and any disputes arising from or under the Terms & Conditions, shall be governed by Malaysia law. You agree to submit to the exclusive jurisdiction of the courts of Malaysia regarding any such dispute. A person who is not a party to Terms & Conditions shall have no right under the Contract (Rights of Third Parties) Act to enforce any part of Terms & Conditions.

ACCEPTANCE TO THE TERMS & CONDITIONS

By using the site, https://luxelivingfurniture.com.my/, you signify your acceptance of these terms and conditions. Furthermore, if there are any alteration, addition, or removal of the terms, your continued use will signify the acceptance of those changes. User is advised to not use this site if you do not agree with the policies stated.