1. What is Luxe Living?
Luxe Living is a premium lifestyle brand offering a curated selection of high-quality home decor, furniture, and accessories to elevate your living spaces.

2. How do I place an order?
Ordering from Luxe Living is easy! Simply browse our website, select the items you love, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way to you.

3. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard. We also offer secure payment options such as PayPal, Touch n Go and Grab Pay as well as all local bank’s FPX for your convenience.

4. What is your return policy?
Our return policy allows for returns within 30 days of the original purchase date for items damaged due to manufacturing faults or delivery incidents. Please refer to our Return Policy for detailed instructions on initiating a return.

5. How can I track my order?
Once your order has been shipped, you will receive a tracking number. You can use this tracking number to monitor the status of your delivery on through the shipping carrier’s online tracking portal.

6. Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure prompt delivery, so we are unable to guarantee cancellations or modifications once an order has been placed. However, please contact us as soon as possible, and we will do our best to accommodate your request.

7. Do you offer customization of items?
For Any customization request of items, please do contact our team via WhatsApp at +60 13 773 8568. A rule of thumb should be a 25% add on cost for a customized product.

8. How can I contact customer support?
For any inquiries or assistance, please don’t hesitate to contact our customer support team at [email protected]. We’re here to help!

9. Do you have a physical store location?
At this time, Luxe Living operates exclusively online. This allows us to offer a wider selection of products and provide a seamless shopping experience for our customers.